Frequently asked questions

Yes. Call 214-956-4545 at 3 a.m. on a holiday and a person picks up. We never close. Water leaks and other emergencies get priority, and any after-hours rate is confirmed on the call before anyone heads out.

We bill $90 for each hour each pro spends on your job, and every visit has a 3-hour minimum. You pay what we paid for materials, nothing added. We skip the estimate-only appointment, so the person who looks at the problem can usually start fixing it the same day.

Yes. We hold a Texas builder license, issued in 2009. The company was founded in 2001, and our owner, Chris, has been building since 1986. When a job needs a licensed plumber or electrician under Texas rules, one does that part of the work.

We are at 3837 Fairfax Ave, Dallas, TX 75209. We focus on 75209 and Bluffview, Preston Hollow, Highland Park, University Park, the Love Field area and North Dallas.

Close the nearest valve (or the house main), flip the breaker for any wet area with lights or outlets, get valuables clear, stay out from under any sagging ceiling, and snap a few photos. Then call 214-956-4545. We'll stop the leak and repair the damage.

Small bath updates, like a new vanity or shower trim, are often done in days. Full kitchens and full baths run several weeks on site, and special-order cabinets, stone and tile can add lead time before we start. We give you a realistic plan before demolition and update it if we find surprises behind the walls.

When a project needs a city or town permit, homeowners can pull their own if they want, or we offer a permit service. Highland Park, University Park and Dallas each have their own rules, and remodels, structural changes and new electrical or plumbing work usually need one. Most repairs do not.

Yes. We lay down floor protection, cover furniture, keep work areas contained and clean up before we leave. Tell us about gate codes, pets, house staff or quiet hours and we'll plan around them.

We document the damage and the repair with photos and notes your adjuster can use, and we're glad to walk through the scope with them.

Both. We repair shingles, flashing, valleys, vents and decking, and then fix the ceilings and walls the leak damaged inside, so one company is responsible for the whole repair.